During 2021 and 2022, the Pharmacy Team from Manatu Hauora - Ministry of Health and Te Whatu Ora – Health New Zealand consulted widely with consumer and whānau groups throughout Aotearoa.

The intent was to provide an opportunity for consumer groups to share their honest experiences of pharmacy with us along with suggestions for things that could be done better.

Additional Expectations of Pharmac arising from the Government response to the independent review.

For Pharmac to be effective and deliver its core objectives, it needs to be far more integrated into the health system.