Healthcare crisis: Desperate patients queue from 6am at Ōtara clinic for doctor visits

Patients queuing

2 Sep 2024

NZ Herald

Patients in one of New Zealand’s most impoverished communities are so desperate to see a doctor they’re lining up outside in the cold hours before the clinic opens its doors.

The queue outside Ōtara Local Doctors and Urgent Care starts building from 6am, with those waiting telling the Herald that trying to secure an appointment with other GP clinics often means waiting weeks to be seen.

Even at the Ōtara clinic, which offers a walk-in service, patients said they can face lengthy delays if they’re not there early.

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Key issues

HEALTH SERVICES AND SYSTEMS

Covering developments in the provision, funding and organisation of health care services.

EQUITY

Exploring the impacts of the health system on minorities within the population, notably including Māori, Pacifica, Asians and LGBTQI.

DRUGS, DEVICE AND DIAGNOSTICS

Covering prescription medicines and medical devices.

PUBLIC HEALTH

Focusing on efforts to promote health and prevent disease through social and economic interventions.

DIGITAL HEALTH

Exploring the potential digital transformation to provide a more connected and accessible health system.

TE TIRITI

Monitoring how the health reforms and the performance of the health sector uphold Te Tiriti obligations.